Customer Service
¡We are here for you!
Business Hours: Monday to Friday – 7:30 a.m. to 5:30 p.m.
AS-NET Switchboard 580 18 OO, option 1
After Hours: Cell Phone: 300-461-0118
helpdesk@asnetla.com
Managing requests and incidents in production
Requirements management
Management of requests, complaints, claims and suggestions.
At AS-NET, we offer you a new platform for requests, complaints, claims, and suggestions.
If you are currently a customer and have contracted any service with AS·NET and wish to register a PQRS.
Verbal or written request in which we are asked to intervene in a specific matter or for information about the contracted service.
Let us know if you have experienced dissatisfaction with our products and/or services.
¿Do you want compensation for any dissatisfaction with the services and/or products you received? Tell us your case.
Recommend an idea or proposal to improve the service we provide.
Verbal or written expression of the level of satisfaction with the product and/or service received.
Leave us your data!
One of our collaborators will contact you immediately.
Leave us your data!
One of our collaborators will contact you immediately.